Alex Morgan
Product Systems Lead
Executive Summary
Product lead working where technology, delivery and commercial outcomes meet. Six years turning ambiguous problems into shipped systems.
Experience
- Own billing, onboarding and entitlements for a B2B platform used by 90,000 seats across 40 markets.
- Defined the self-serve operating model, then led the cross-functional programme that shipped it in three releases.
- Rebuilt the checkout with design, engineering and payments - failed transactions fell from 6.4% to 2.1%.
- Run a quarterly discovery and experimentation cadence; 12-15 live tests with engineering, data and go-to-market.
- Owned the platform roadmap behind three SaaS launches, from problem definition through general availability.
- Introduced the shared component and API standard now used by four squads, halving spec-to-release time.


